Vision Service Plan available to all Active members(except Kaiser members). Vision Service Plan available only to Retirees who enrolled at time of retirement.
Member Services/Provider Referral Information: (800) 877-7195
Member Services toll-free number, 1-800-638-3120 or call our 24-hour toll-free Interactive Voice Response (IVR) system at 1-800-839-3242 to obtain provider information.
For Active and Non-Medicare Retiree Customer Service, home delivery: 1-800-788-4863
Medicare Advantage Prescription Drug plan members (MAPD): 1-877-889-6358
Please contact our office via email or by calling 1-800-527-4613 if you have any further questions or comments. Please contact the Shop 509 office at (800) 973-0615. Please contact the Shop 790 office at (866) 339-7467.